Privacy Policy

About this Privacy Policy

7BitCasino respects the privacy of players in Australia and aims to handle personal information in a transparent and responsible way. This policy applies to information collected through the website, account registration and management processes, customer support communications, payments, gameplay-related activity, and other interactions with the casino service.

Personal information means information that identifies you, or information that can reasonably be connected with you. The information collected will depend on how you use the website and the services available to you. You may choose not to provide certain information, but this could prevent an account from being opened, verified or used, or may limit the support that can be provided.

This policy should be read together with the website’s terms and conditions and any notices shown during registration, verification, payment or other account activities. Those notices may provide additional information about a particular use of your data. If this policy is updated, the latest version will be made available on the website. Where appropriate, important changes may also be communicated through an account notice or another suitable channel.

Information you provide

• Account details, such as your name, date of birth, username, password, contact details and account preferences.
• Information supplied during identity or age verification, which may include copies or details from verification documents and information needed to confirm your identity.
• Payment and transaction information, including deposits, withdrawals, payment method details, transaction history and related records. Complete payment card details may be handled by payment service providers rather than stored directly by the casino website.
• Messages, requests, complaints, feedback and other information provided when you contact customer support.
• Marketing preferences, communication choices and information about promotions or offers that you view or use.

Information collected automatically

When you visit or use the website, technical information may be collected automatically. This can include your IP address, browser type, operating system, device identifiers, language settings, approximate location derived from technical information, pages viewed, dates and times of access, referral information, and details about how the website is used. This information helps the site operate properly, understand performance and identify unusual or potentially harmful activity.

How information is used

Information is used only for reasonable business, service and legal purposes connected with operating an online casino website. The main purposes may include the following:

• Creating, maintaining and administering your player account.
• Processing gameplay activity, deposits, withdrawals and other transactions.
• Confirming identity, age and eligibility where verification is required.
• Carrying out security, anti-fraud, anti-money-laundering and responsible gambling checks in accordance with applicable requirements.
• Providing customer support, responding to questions and resolving complaints or account issues.
• Communicating with you about your account, transactions, service changes, security matters and other important information.
• Sending marketing communications where permitted and where you have provided consent or another valid preference, subject to your ability to opt out.
• Monitoring, testing and improving the website, its features, accessibility, performance and security.
• Detecting, investigating and preventing unauthorised access, abuse, cheating, fraud, technical attacks and other activities that could harm players or the service.
• Meeting legal, regulatory, accounting, tax, court or law-enforcement requirements that apply to the operation of the service.

The website may use information for more than one purpose. For example, transaction records may be needed both to provide account services and to meet record-keeping obligations. Where information is no longer needed for a particular purpose, it may still be retained if another legitimate service, security or legal purpose applies.

Sharing information

Information may be shared where necessary to provide the service, protect players and the website, or meet legal obligations. This may include sharing relevant information with payment providers, identity and verification services, fraud-prevention providers, technology and hosting providers, customer support platforms, professional advisers, and other service providers working on behalf of the website.

Service providers are expected to handle information only for authorised purposes and with appropriate safeguards. Information may also be disclosed where required by law, legal process, court order, or a lawful request from an authorised body, or where disclosure is reasonably necessary to investigate suspected fraud, security incidents or other unlawful activity. The website does not sell personal information as a separate commercial product.

Some service providers may process information in countries outside Australia. When this occurs, reasonable steps are taken to support secure handling and to use providers that are suitable for the relevant service. The safeguards used can depend on the type of information, the service involved and the requirements that apply at the time.

Cookies, security and retention

Cookies and similar technologies

The website may use cookies and similar technologies to keep sessions working, remember preferences, support account functions, measure website performance, understand usage and help protect the service. Some cookies are essential for features such as signing in, navigation and security. Other cookies may support analytics, personalisation or marketing, depending on the settings and tools available on the website.

You can manage or restrict cookies through your browser settings. Blocking or deleting cookies may affect how the website works, and some account or security features may not be available without necessary cookies. Browser controls can also allow you to remove existing cookies or receive a notice before new cookies are stored.

Security of information

Reasonable technical and organisational measures are used to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication procedures, monitoring, secure transmission methods, staff guidance and restrictions on who can view information.

No website, online account or electronic transmission can be guaranteed to be completely secure. You should use a strong, unique password, keep login details confidential, sign out after using a shared device and contact support promptly if you believe your account or personal information has been accessed without permission. The website will take appropriate steps to investigate and respond to suspected security incidents.

How long information is kept

Personal information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, support, security, dispute handling and business records. Some records must be kept for a period required by law even after an account is closed or a deletion request is made. Information may also be retained where necessary to establish, exercise or defend legal claims, investigate suspected misconduct, or maintain records of privacy preferences.

When information is no longer required, it may be securely deleted, anonymised or placed beyond normal use. The method used can depend on the type of information and the systems in which it is stored.

Your privacy rights and requests

You may have rights to ask what personal information is held about you, request a copy of that information, ask for incorrect or incomplete information to be corrected, and request deletion of information that is no longer needed or that can lawfully be removed. You may also be able to object to certain uses, ask for limits on some processing, or request other choices available under applicable privacy requirements.

How to make a request

To exercise your privacy rights, contact support@7bitcasinocasino.click. You can use this address to request access to your data, correction of inaccurate information, deletion of your data, or withdrawal of consent to marketing communications. Please explain your request clearly and include enough information to help locate the relevant account or records.

• For access, ask for a copy or summary of the personal information held about you.
• For correction, identify the information you believe is inaccurate, incomplete or out of date and provide the correct details where possible.
• For deletion, specify the information you would like removed. Some information may need to be kept because of legal, security, dispute or record-keeping requirements.
• To withdraw marketing consent, use the unsubscribe option in a marketing message where available or contact support@7bitcasinocasino.click. Account, security and service messages may still be sent when they are necessary to manage your account.
• If you are acting for another person, provide evidence that you are authorised to make the request.

For security, the website may need to verify your identity before providing information, changing account details or completing a request. This is intended to prevent personal information from being disclosed to the wrong person. A request may be refused or limited where permitted or required by applicable requirements, including where responding could affect the rights of another person, compromise security, or interfere with legal or fraud-prevention processes.

Requests will be considered within a reasonable timeframe. If more information is needed to verify your identity or understand the request, you may be asked to provide it. If you are not satisfied with how a privacy request is handled, you can contact support@7bitcasinocasino.click with further details so the matter can be reviewed.

Marketing choices

Marketing communications may include information about services, website features or offers. You can withdraw consent to marketing at any time. Opting out of marketing does not close your account and does not affect essential communications about transactions, security, verification, responsible gambling, policy changes or other service matters.

This policy is intended to provide clear general information about privacy practices. If a specific privacy notice appears during registration, verification, payment or another activity, that notice should also be considered because it may explain the information needed for that particular process.